Terms of Service
Effective Date: November 13, 2025
Last Updated: November 13, 2025
1. Introduction
Welcome to Paper Lion Marketing, LLC (“Paper Lion,” “we,” “us,” or “our”). These Terms of Service (“Terms”) explain how we work with our clients and how our services, tools, and systems may be used. By engaging Paper Lion Marketing, visiting our website at https://ai.paperlionllc.com
, or accessing any client dashboard we provide, you agree to these Terms.
If you don’t agree, please don’t use our services. We’ve designed this document to be as clear and fair as possible so you can feel confident in how we do business.
2. What We Do
Paper Lion Marketing is an AI-driven marketing agency that helps small businesses build automations, funnels, and ad systems to grow smarter.
Our services may include:
Building and maintaining marketing funnels or dashboards
Setting up automated lead generation and customer follow-up systems
Creating and managing ad campaigns or related creative assets
Providing consulting, onboarding, and training related to these systems
Some services are delivered manually (like custom setups or consulting), while others involve client access to a Paper Lion dashboard or connected software.
3. Client Accounts and Access
When you access a Paper Lion dashboard or platform, you’re responsible for keeping your login credentials secure.
You agree not to share your credentials with others or use the system in ways that could harm the platform or other users.
We may temporarily suspend or permanently revoke access if we detect unauthorized use, abuse, or activities that violate our Terms.
4. Payments and Billing
We offer both one-time project fees and recurring subscription plans.
Payment terms and schedules are outlined in your proposal, invoice, or contract.
Invoices are due upon receipt unless otherwise agreed in writing.
Subscriptions renew automatically unless canceled according to Section 5 below.
Late or declined payments may pause or terminate service until resolved.
All prices are in U.S. dollars. We reserve the right to adjust pricing for future projects or subscriptions, but you’ll always be notified in advance of any change.
5. Cancellations and Refunds
Project Work: Once a project has begun, refunds are not guaranteed because time, resources, and creative assets are allocated immediately. We’ll always work in good faith to resolve concerns.
Subscriptions: You may cancel future billing at any time with written notice to hello@paperlionllc.com. Cancellations take effect at the end of the current billing cycle.
Setup Fees: Setup or onboarding fees are non-refundable.
If a refund exception is approved, it will be issued within 10 business days via the original payment method.
6. Intellectual Property
All materials, creative assets, code, designs, and automations built by Paper Lion remain our property until payment is made in full.
Once paid, you own the rights to use the completed deliverables for your business.
We may showcase anonymized versions of completed work (without revealing sensitive client data) as part of our portfolio or case studies.
7. Confidentiality
Both parties agree to protect each other’s confidential information.
We won’t disclose your private data, trade secrets, or business details, except when required by law or as necessary to complete your project.
8. Limitation of Liability
We take great care with our systems and strategies, but marketing outcomes depend on many variables (industry, ad spend, timing, and execution).
Paper Lion Marketing is not liable for lost profits, indirect damages, or claims arising from your use of our services or dashboards.
Our total liability under these Terms shall not exceed the total amount paid by you for services during the six (6) months prior to the claim.
9. Third-Party Tools and Integrations
We sometimes integrate with third-party platforms (such as HighLevel, Meta, Google Ads, or automation tools).
Each third-party platform has its own terms, and by using them through us, you also agree to follow their rules.
We’re not responsible for downtime, data loss, or issues caused by external services beyond our control.
10. Termination
Either party may terminate the relationship with written notice if the other party materially breaches these Terms and does not correct the issue within 10 business days.
Upon termination:
Access to dashboards, automations, or hosted data may be removed.
Any outstanding payments will become immediately due.
11. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of laws principles.
Any disputes shall be resolved in the state or federal courts located in North Carolina, USA.
12. Changes to These Terms
We may update these Terms occasionally to reflect changes in how we work or legal requirements.
The revised Terms will be posted at www.paperlionllc.com/terms, and the “Last Updated” date will change accordingly.
Continued use of our services means you accept the updated version.
13. Contact Us
For any questions about these Terms or our services, contact:
Paper Lion Marketing, LLC
Email: hello@paperlionllc.com
Website: https://ai.paperlionllc.com
Location: North Carolina, USA
14. A Final Word
Our goal is to help businesses grow with clarity and integrity. These Terms protect both sides so we can stay focused on what matters — creating results that last.